240 Volt Electrical Pty Ltd
Privacy Policy
Last updated: 25 October 2026
1. Introduction
240 Volt Electrical Pty Ltd (“240 Volt Electrical”, “we”, “our” or “us”) values your privacy. This policy describes how we collect, use, hold and share personal information through our website, enquiries and electrical services. We handle personal information in accordance with applicable Australian laws, including the Privacy Act 1988 (Cth) where it applies to us. We may update this policy when our practices, website or legal obligations change.
2. Personal Information We Collect
We generally collect information that you provide knowingly, such as your name, telephone number, email address, service or billing address, details of the work requested, quotation or booking information, and communications with us. We seek to collect only information reasonably needed for our work and business operations.
3. How We Collect Information
We may collect information when you submit an enquiry, request a quote, ask about our services, arrange electrical work, become a customer, contact us for assistance or interact with our website. In some cases we may receive relevant information from property managers, customers or other parties involved in organising the work, where lawful.
4. How We Use Your Information
We use personal information to answer enquiries, provide quotes, organise and perform electrical services, manage appointments, send service-related communications, issue invoices, maintain business records, improve our service and website, and meet legal or regulatory requirements. Correspondence may be retained for administration, record keeping and backup. We only send promotional communications where permitted by law, and provide opt-out options where required.
5. Access, Correction and Deletion
You can contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or outdated. You may also request deletion where appropriate. Some records may need to be retained for legal, tax, insurance, contractual or regulatory reasons. Requests will be assessed in accordance with applicable law.
6. Disclosure of Information
We do not sell personal information. Where reasonably necessary, information may be shared with contractors assisting with a job, IT and website providers, accounting and administrative services, professional advisers, or government and regulatory bodies where required or authorised by law. We take reasonable steps to work with providers that handle information appropriately.
7. Storage and Security
We take reasonable steps to protect information against loss, misuse and unauthorised access, alteration or disclosure. Records may be held electronically or in physical form. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Website Usage and Cookies
Our website may use cookies or similar technologies for site functionality and, if enabled, to understand general website usage. Technical information may include browser type, device details and pages visited. You can manage cookies through your browser settings, although some features may be affected. This section should be reviewed if analytics, advertising or tracking tools are added to the site.
9. Changes to This Policy
We may revise this policy to reflect changes to our services, website, business practices or legal requirements. The latest version will be available on this page with its update date.
10. Contact Us
For privacy enquiries, access or correction requests, or concerns about the way your information is handled, contact 240 Volt Electrical Pty Ltd at jake@240voltelectrical.com or 0466 077 504. We aim to respond within a reasonable time.
11. Further Information
You can learn more about privacy in Australia through the Office of the Australian Information Commissioner (OAIC).